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Case Study Of Fortnight

Q: Tell us something about the business of your company?

Manufacturer of Dry cell Battery, Trading of Emergency Power Backup Range products (EBPR) like rechargeable fan, Solar and Compact fluorescent lamps (CFL) products.

Q: What kind of business applications / IT infrastructure are used at your company?

Hardware : IBM machine
Software : ERP-Microsoft Dynamics NAVISION 2009

Q: Name the project if any


Q: What was successfully implemented? Describe the project or initiative and the solution you deployed. e.g.: BI, CRM, ERP, SCM, SaaS, Green IT, WAN, Virtualization, Data Centre, Security, Web based solution, Unified Communication, Server Consolidation, Security, Mobility and field force automation, Cloud Computing, online portal, etc.

All the modules of ERP-Microsoft Dynamics NAVISION 2009

Q: What was the IT / business challenge faced that led you to this project?

Main reason was that old ERP was not having manufacturing module, workflow and WIP costing was done manually.

Q: What IT solution / product / strategy was planned to overcome the above business challenges?

Migrated to NEW ERP Microsoft Dynamics NAVISION 2009.

Q: What was the evaluation process and why did you choose a particular vendor?

We evaluated SAP, Oracle E-Business Suite but we found MS-Dynamics as cost effective one.

Q: Scope of the project – geography, no. of users, systems, timelines for project execution from signoff to go live, etc.

Geography - National
No of users : 42
Systems : 90
Timeline : 20 Weeks

Q: What major challenges (technical, managerial, process) did your organization face during the execution of your project or IT initiative and how did you address (surmounted) them?

Though most of the end users are already aware of how ERP system works, we identified key users first and we trained them on new ERP. They in turn trained the users working under them. We identified the constraints that involved in the ERP system and educated the end users accordingly

Q: What was the role of the partner (if any) and a value add in the implementation of this project?

We took the expert guidelines from Blue Star InfoTech Limited. Their expertise on MS-Dynamics reduced the time period of migrating to new ERP.

Q: What were the business benefits generated / derived from the project / deployment? Any significant & measurable impact on business? If so please provide quantifiable numbers wherever possible. Please describe the financial return and measurable payback. An overview of the quantifiable benefits that underscore your project's success

First of all , we never had Manufacturing module in our old ERP. So all downtime of the machines were calculated manually. But after migrating to new Ms-Dynamics NAV 2009, we are able to calculate downtime on a daily basis, able to identify reason for the downtime, and able to take preventive action. This improved our daily production, thereby reducing the inventory cost to a great extent.

Q: What was something indigenous or radically different about the project or initiative?

We made very less customization. We have managed to use the application as it is and fine tuned our process flow change accordingly to acquire best practice.

Q: How did your organization change the way it does business as a result of this project?

It met all the requirements of end users. Decision making became faster and easier.

Q: Business user's acceptance is a key measure for the success of any project. A quote from the key business user of the project, solution deployed.

Everything is just a click away

Q: What single "lesson learned" can be described in 20 words or less resulting from the above project?

We learnt that without consultant do not implement ERP project.

Q: Has the project / initiative won any IT implementation award?

Not yet, But in future for sure.

Q: Future roadmap. What is expected life of this project? Is there anything else you've planned to do for it in the future?

We expect this ERP product life cycle to be around 6-7 years. We may shift to technologies like cloud computing, mobile applications etc

Q: Something you would like to share with your fellow CIOs

Be clear of the company business goals. Align IT with your business goals.

Q: Final words on industry wide adoption of this type of project

See if you want to compete, how agile is IT is very important. Make sure your IT department is agile.

Q: Any other information you would like to share

Be clear with what you expect from ERP. Be sure of various business processes involved and how ERP fulfill those.

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