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CIO Of the Fortnight

I was born on August 2nd 1972 in Mumbai. My parents are having origin from district Ghazipur in Uttar Pradesh Father had a family business of automobile's spare parts and mother is no more she was a house wife.

I have a very good memories of my childhood as I was the one amongst the notorious children in my compound and most of the time used to be found playing something or the other. I used to be engaged in many sports activities such as cricket, basketball, football, volleyball, table tennis etc. Swimming, exercise and travelling are my hobbies.

I have done all my education in Mumbai starting from schooling in Anjuman Islam School in year 1985, Graduation with Electronic Instrumentations in year 1991, Post Gradation Diploma in Computer Applications and Systems Management- PGDCM in 1992 and MBA with Information Systems in the year 2005 from Mumbai University. IT Vendor certifications such as Microsoft's MCP, MCSA, MCSE and Cisco's CCNA, CCFA in 2007, some more certification in IT Infra Library in 2008, Project Manegment Professional (PMP) from PMI in June 2010, and have done training for ISACA Corporate Governance in Enterprise Information Technology – CGEIT.

Though I was good at other sports also got awarded with trophy for basketball best player. Awarded with merit certificate In MBA with 1st rank in college and 3rd rank in Mumbai University with aggregate score of 80%. And bagged Best Project Award for Business Continuity Planning and Disaster Recovery - BCPDR.

My first job was with Compufield Pvt. Ltd. in Mumbai where I was responsible to Manage Corporate Training and Consultancy. It was really a great and a memorable experience. I was excited as I had just completed my Post Graduation PGDCM, and it was first job of my life and my first assignment was to put all the computers in network using Archnet Card, UTP Cable, BNC connector and Terminator in simple bus topology. Then started hands on corporate training in Computer Assembly, networking, programming languages and applications. Major accomplishment was the Project of deployment of 500 IBM PCs with OS Win3.1, Networking and Utility Billing package to MTNL across Mumbai and Delhi along with their staff trainings. And then there was no looking back continue with projects of mailing systems, PC deployments and networking to DBS Corporations, Nirlon Industries, BSNL and many more.

I have been greatly successful in introduction and implementation of latest IT resources and technologies in the company and contributed significantly to the overall growth and profitability of the company by innovative ideas of cost reduction and resource optimization.

Currently I am working with FINO LTD – Financial Inclusion Network and Operations Ltd. as Vice President – IT & responsible to manage IT Infrastructure and Applications for FINO which consist a network of over 20 Branch Location and endpoint locations spread over more than 8450 towns and villages across India and overseas.

FINO is India's largest provider of SMART cards with end-to-end technology and operational solutions to Financial Institutions - 20 Banks, 4 Insurance, 10 MFIs and to 9 Sate Governments of India thereby enabling Financial Inclusion with customer base of 20 million and employee base of 8000 across India.

Responsible to manage projects & provide operational support :
10000+ POTS with SD Card and Internet enable
5000+ Desktops and Laptop
1000+ VoIP network on Nortel
1000+ IOs in Local Area Network
200+ Internet VPN connections
100+ Thin Client Machines
100+ MPLS connections (512kbps to 2mbps)
100+ VSAT connections
100+ Physical Servers, 50+ Virtual Servers & 10+ Hosted servers
100+ L3 & L2 Devices
20+ Firewall (UTM Boxes)
20+ E1 & T1 Links
15+ Modems with WAP
10+ EPBX Machines
10+ MFD Printers
10+ SAN Storage of 100tb each
10+ 48" LCDs for Video conferencing
10+ MCUs with People + Contents
10+ High speed (10 – 20mbps) Point-to-Point Lease line
2+ Datacenters and Server Rooms
2+ Bridges for Video conferencing connecting client to client

Implemented ISO 9001:2000 for Business Process Management :
To provide alignment with organization's processes and Vision, Mission and Objectives

Implemented Information Security System ISO 27001:2005 :
Helpdesk Incidents has reduced from 2 incidents per user per day to 1.25 incidents per user per day which has turned out to significant 30% improvement in business transactions

Redundant Tear 3 Data Center distributed Component and Server clustering :
To provide no single point failure with significantly improved performance and high availability

Implementing projects with project management standard PMBOK framework :
Helps in completing projects while balancing schedule, budget, resources with high quality

Implemented Service catalogues with defined TAT within ITIL Service Management framework :
Provides and effective service and incident management with effective escalation TAT Consolidation of IT Infra from Physical, to Virtual to hosting to Cloud services
Provides metrics on reduced power, space and cooling and reduced capex and opex as well.

Standardization of IT practices
Planning & monitoring of CAPEX & OPEX related to IT
Have reduced the CAPEX of in-house IT Management team
Outsource of Help Desk, Networking, and Security management has proved to be more business-centric
Vendor management, product evaluation, negotiation, procurement and SLA & OLA Management.

FINO Provider of total electronic banking technology payment platform in Financial Inclusion Space for micro Customers across products and channels:

Financial Advice, Insurance, Payment & Remittance, Saving Account, Affordable Credit, Deposits/Investments and Credible Financial Identification
Website: www.fino.co.in

Core Banking Application: IFLEX - Flex Cube and its management is outsourced
Databases: SQL Server Express 2005 or Oracle 10g, maintenance and tweaking is done in-house
In-house Application: SARAL-Loaning System, Application for RSBY, ICICI Bank, SBI Bank and AFIS Server In-house apps are developed to suite the customer requirements and is managed by in-house team
Secure FTP & Web Services: Secure Core FTP and Smart FTP as well IIS based web services are used with strong encryption and decryption methods to reduce time to data transfer vulnerability
Finance Management: SAP FICO Module customised to meet statutory requirements of different states across India.
Asset Management: SAP Module customised to suite granular levels assets and inventories at different groups and subgroups with FIFO/LIFO sorting analysis and open for minor customization in-house.
MIS Management: MIS for different branch locations are accumulated centrally in HO in Master file.
Expense Management: SAP Module customized for employees to submit their official expenditure online and is pushed to the central server for account tallying and disbursement.
Performance Appraisal development tools: 360 degree performance appraisal tools have been outsourced to Mafoi on cloud concept basis

 June 19: FINO chosen for branchless banking program



June 18: IFC supported FINO wins Financial Times Sustainable Banking Award



June 18: IFC supported FINO wins Financial  Times Sustainable Banking Award



June 18: FINO wins Global Financial Times award



June 18: FINO partners with The MasterCard Foundation



FINO has won Global Financial Times "Banking at the Bottom of the Pyramid award at an event in London, UK"

Wife : Juveria Khan, Interior Designer

Son : Anas Khan 6 yrs, 1st Std. St. Xavier Boys Academy, Churchgate and Ashman Khan 15 months.

Who was / is your role model : Dr. PJ Abdul Kalam

Proper planning, good team work during execution, configuration, Integration, and 24X7 Monitoring for improvement in service level and meeting customer requirement has been the key factor for the success.

Accuracy, Speed, Automation and Flexibility are the basic requirements for any businesses to implement IT Solutions.

One should be passionate of his job and must give 100% to achieve his individual and organizational goal.

Initially IT solutions look costly but when we do payback analysis and NPV then it truly justifies the cost and solutions becomes viable and feasible for implementation and achieve business benefits.

Cloud is the future of computing as it gives flexibility of testing standardized technology solutions to achieve business benefit and CIOs can focus on IT business alignment and creating value deliver to the business.

One should live in present because yesterday is history and future is misty while present is the gift.

Favourite Sport : Hockey
Sportsmen : Sachin Tendulkar
Artist : M.F. Husain
Musician : Bappi Lehri
Singer : Sonu Nigam
IPL Team : Mumbai Team
Book : Blue Ocean Strategy by W. Chan Kim
Food : Mughlai, Paneer Tikka, Chicken Tandoori and Crspy Chicken
Which social networking website you use the most : LinkedIn / Facebook / Twitter / Orkut / Other
If you were not in IT domain : I would have been an Entrepreneur
Biggest passion : I am passionate to achieve customer satisfaction and self recognition
Your current / favorite car : Tata Indica Zeta
Gadgets you can't leave without : Mobile with MP4 and GPS System
Weekends are for? : Leisure time
Favourite holiday destination : Mauritius
Hate the most : Emergency during vacation
Ultimate ambition : Better Life
Thing you most want to do in life : Share knowledge and expertise
If you became the Prime Minister : Love to see peace and currency values rising high

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